/* Sistema visual de la Oficina de Ciber Datos: oscuro, técnico y legible, con el azul marino de la marca. */
:root{
  color-scheme:dark;
  --bg:#071621; --bg-2:#0B2233;
  --panel:rgba(15,43,65,.72); --panel-solid:#0F2B41; --panel-2:#153A56;
  --line:rgba(130,180,220,.14); --line-2:rgba(130,180,220,.28);
  --text:#e8ecf8; --text-2:#aab3cc; --muted:#6f7a96;
  --acc:#4d96cf; --acc-2:#7fc1e8; --acc-soft:rgba(77,150,207,.16);
  --ok:#34d399; --warn:#fbbf24; --err:#f87171; --off:#6b7280; --ask:#8b9cff;
  --series-1:#3987e5; --series-2:#d95926;
  --f1:#256abf; --f2:#3987e5; --f3:#6da7ec; --f4:#9ec5f4;
  --grid:rgba(120,150,255,.08);
  --r:14px;
  --mono:"JetBrains Mono",ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;
  --sans:"Mulish",ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;min-height:100%;overflow-x:clip}
body{
  background:var(--bg);color:var(--text);font:14px/1.5 var(--sans);-webkit-font-smoothing:antialiased;
  background-image:
    radial-gradient(900px 500px at 12% -10%, rgba(28,88,135,.30), transparent 60%),
    radial-gradient(700px 420px at 100% 0%, rgba(21,58,86,.40), transparent 60%),
    linear-gradient(var(--grid) 1px, transparent 1px),
    linear-gradient(90deg, var(--grid) 1px, transparent 1px);
  background-size:auto,auto,32px 32px,32px 32px;
  background-attachment:fixed;
}
a{color:var(--acc-2);text-decoration:none} a:hover{text-decoration:underline}
button,select,input,textarea{font:inherit;color:inherit}
.num{font-family:var(--mono);font-variant-numeric:tabular-nums}

/* ------------------------------------------------------------ barra superior */
.top{
  position:sticky;top:0;z-index:20;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:16px;
  padding:10px 20px;background:rgba(7,10,18,.78);backdrop-filter:blur(14px);border-bottom:1px solid var(--line);
}
.marca{display:flex;align-items:center;gap:10px;min-width:0}
.logo{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;flex:none;
  background:#153A56 url(/static/isotipo-blanco.png) center/72% no-repeat;box-shadow:0 0 18px rgba(28,88,135,.5)}
.logo span{display:none}
h1,h2,.marca b{font-family:"Raleway",var(--sans)}
.marca b{display:block;font-size:15px;letter-spacing:.2px}
.marca small{display:block;color:var(--muted);font:500 11px var(--mono);letter-spacing:.8px;text-transform:uppercase;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.nav{display:flex;justify-content:flex-start;gap:6px;overflow-x:auto;scrollbar-width:none;min-width:0}
.nav>:first-child{margin-left:auto}.nav>:last-child{margin-right:auto}  /* centrada si cabe; si no, se desplaza sin cortarse */
.nav::-webkit-scrollbar{display:none}
.nav a{
  display:flex;align-items:center;gap:8px;padding:9px 16px;border-radius:11px;color:var(--text-2);font-weight:600;white-space:nowrap;
  border:1px solid transparent;transition:background .15s,color .15s,border-color .15s;position:relative;
}
.nav a svg{width:17px;height:17px;opacity:.8}
.nav a:hover{background:rgba(255,255,255,.04);color:var(--text);text-decoration:none}
.nav a[aria-current="page"]{
  color:#fff;background:linear-gradient(180deg,rgba(79,140,255,.22),rgba(79,140,255,.08));border-color:var(--line-2);
  box-shadow:0 0 0 1px rgba(79,140,255,.12) inset,0 8px 24px rgba(79,140,255,.18);
}
.nav a[aria-current="page"]::after{content:"";position:absolute;left:18%;right:18%;bottom:-11px;height:2px;border-radius:2px;
  background:linear-gradient(90deg,transparent,var(--acc-2),transparent);box-shadow:0 0 12px var(--acc-2)}
.lado{display:flex;align-items:center;gap:10px}
.pill{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;border-radius:999px;border:1px solid var(--line);background:var(--panel);font-size:12.5px;white-space:nowrap}
.pill.prueba{border-color:rgba(251,191,36,.35);color:#fde68a;background:rgba(251,191,36,.08)}
.dot{width:8px;height:8px;border-radius:50%;flex:none;background:var(--off)}
.dot.error{background:var(--err);box-shadow:0 0 8px var(--err)}
.dot.corriendo{background:var(--ok);box-shadow:0 0 0 0 rgba(52,211,153,.6);animation:pulso 1.6s infinite}
.dot.en_espera{background:var(--warn)} .dot.apagado{background:var(--off)} .dot.te_espera{background:var(--ask)}
@keyframes pulso{0%{box-shadow:0 0 0 0 rgba(52,211,153,.55)}70%{box-shadow:0 0 0 8px rgba(52,211,153,0)}100%{box-shadow:0 0 0 0 rgba(52,211,153,0)}}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:9px 14px;border-radius:10px;border:1px solid var(--line-2);
  background:var(--panel-2);color:var(--text);font-weight:600;cursor:pointer;transition:transform .08s,background .15s,border-color .15s;white-space:nowrap}
.btn:hover{border-color:rgba(120,160,255,.45);background:#18223f}
.btn:active{transform:translateY(1px)}
.btn[disabled]{opacity:.45;cursor:not-allowed}
.btn.pri{background:linear-gradient(180deg,#4f8cff,#3a6fe0);border-color:#5d95ff;color:#fff;box-shadow:0 6px 20px rgba(79,140,255,.35)}
.btn.pri:hover{background:linear-gradient(180deg,#5b96ff,#4178ea)}
.btn.chat{background:linear-gradient(135deg,rgba(34,211,238,.18),rgba(139,92,246,.18));border-color:rgba(34,211,238,.35)}
.btn.sm{padding:6px 10px;font-size:12.5px;border-radius:8px}
.btn.fant{background:transparent}
.btn svg{width:16px;height:16px}

/* ------------------------------------------------------------ contenido */
main{max-width:1440px;margin:0 auto;padding:22px 20px 60px}
.cab{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:12px;margin-bottom:18px}
.cab h1{font-size:24px;margin:0;letter-spacing:-.2px}
.cab p{margin:4px 0 0;color:var(--text-2)}
.eyebrow{font:600 11px var(--mono);letter-spacing:1.4px;text-transform:uppercase;color:var(--acc-2)}
.aviso{display:flex;gap:10px;align-items:flex-start;padding:11px 14px;border-radius:12px;border:1px solid rgba(251,191,36,.3);
  background:rgba(251,191,36,.07);color:#fde68a;margin-bottom:16px;font-size:13.5px}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:16px;min-width:0;backdrop-filter:blur(6px);
  box-shadow:0 1px 0 rgba(255,255,255,.03) inset,0 10px 30px rgba(0,0,0,.25)}
.card>h2,.card .h2{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 0 12px;
  font:600 11.5px var(--mono);letter-spacing:1.3px;text-transform:uppercase;color:var(--text-2)}
.card .sub{font-size:12.5px;color:var(--muted);margin:-6px 0 12px}
.fila2{display:grid;grid-template-columns:minmax(0,2fr) minmax(0,1fr);gap:16px;margin-bottom:16px}
.fila2b{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;margin-bottom:16px}
@media (max-width:1000px){.fila2,.fila2b{grid-template-columns:1fr}}
@media (max-width:1300px){.fila2b.apilar{grid-template-columns:1fr}}
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:16px}
.stat{background:var(--panel);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;position:relative;overflow:hidden}
.stat::before{content:"";position:absolute;inset:0 0 auto 0;height:2px;background:linear-gradient(90deg,var(--acc),var(--acc-2));opacity:.55}
.stat .k{font:600 11px var(--mono);letter-spacing:1px;text-transform:uppercase;color:var(--muted)}
.stat .v{font:650 30px/1.15 var(--mono);margin-top:6px;letter-spacing:-.5px}
.stat .s{font-size:12px;color:var(--text-2);margin-top:2px}
.stat.hero .v{font-size:44px;background:linear-gradient(90deg,#fff,#9fd3ff);-webkit-background-clip:text;background-clip:text;color:transparent}
.vacio{padding:22px 0;text-align:center;color:var(--muted)}
.tabla{overflow-x:auto;border-radius:10px}
table{border-collapse:collapse;width:100%;font-size:13px}
th{text-align:left;font:600 11px var(--mono);letter-spacing:.8px;text-transform:uppercase;color:var(--muted);padding:9px 10px;border-bottom:1px solid var(--line-2);white-space:nowrap;position:sticky;top:0;background:var(--panel-solid)}
td{padding:9px 10px;border-bottom:1px solid var(--line);vertical-align:top}
tbody tr:hover td{background:rgba(79,140,255,.05)}
td.txt{max-width:380px;color:var(--text-2)}
.chip{display:inline-flex;align-items:center;gap:6px;padding:3px 9px;border-radius:999px;font-size:12px;border:1px solid var(--line-2);background:rgba(255,255,255,.03);white-space:nowrap}
.chip.ok{border-color:rgba(52,211,153,.35);color:#a7f3d0;background:rgba(52,211,153,.08)}
.chip.no{border-color:rgba(248,113,113,.35);color:#fecaca;background:rgba(248,113,113,.07)}
.chip.wait{border-color:rgba(251,191,36,.35);color:#fde68a;background:rgba(251,191,36,.07)}
.chip.info{border-color:rgba(79,140,255,.35);color:#c7dbff;background:rgba(79,140,255,.08)}
.seg{display:inline-flex;border:1px solid var(--line-2);border-radius:10px;overflow:hidden;background:var(--panel)}
.seg button{border:0;background:transparent;color:var(--text-2);padding:7px 13px;cursor:pointer;font-size:13px}
.seg button[aria-pressed="true"]{background:var(--acc-soft);color:#fff;font-weight:600}
select,input[type=search],input[type=text],textarea{background:var(--panel-solid);border:1px solid var(--line-2);border-radius:10px;padding:8px 11px;outline:none}
select:focus,input:focus,textarea:focus{border-color:var(--acc);box-shadow:0 0 0 3px rgba(79,140,255,.18)}
.barra{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:14px}
.barra input[type=search]{flex:1;min-width:200px}
.acciones{display:flex;flex-wrap:wrap;gap:8px;align-items:center}

/* ------------------------------------------------------------ panel: agente y flujo */
.agente{display:grid;grid-template-columns:auto 1fr;gap:16px;align-items:center;margin-bottom:16px}
.avatar{width:58px;height:58px;border-radius:16px;display:grid;place-items:center;font:700 22px var(--sans);color:#fff;position:relative;
  box-shadow:0 0 0 1px rgba(255,255,255,.12) inset,0 10px 30px rgba(47,111,212,.35)}
.avatar .dot{position:absolute;right:-3px;bottom:-3px;width:14px;height:14px;border:3px solid var(--panel-solid)}
.agente h3{margin:0;font-size:18px}
.agente p{margin:2px 0 0;color:var(--text-2);font-size:13px}
.flujo{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin:4px 0 16px}
.paso{position:relative;padding:10px 10px 11px;border-radius:11px;border:1px solid var(--line);background:rgba(255,255,255,.02);font-size:12px;color:var(--text-2);min-height:66px}
.paso b{display:block;font:600 10.5px var(--mono);letter-spacing:1px;color:var(--muted);margin-bottom:4px}
.paso.activo{border-color:rgba(52,211,153,.5);background:rgba(52,211,153,.08);color:#d1fae5;box-shadow:0 0 24px rgba(52,211,153,.15)}
.paso.activo b{color:var(--ok)}
.paso.activo::after{content:"";position:absolute;left:10px;right:10px;bottom:5px;height:2px;border-radius:2px;
  background:linear-gradient(90deg,transparent,var(--ok),transparent);animation:barrido 1.4s linear infinite;background-size:200% 100%}
@keyframes barrido{from{background-position:200% 0}to{background-position:-200% 0}}
@media (max-width:700px){.flujo{grid-template-columns:repeat(2,minmax(0,1fr))}}
.feed{display:flex;flex-direction:column;gap:2px;max-height:420px;overflow:auto}
.ev{display:grid;grid-template-columns:auto 1fr;gap:10px;padding:8px 6px;border-radius:8px}
.ev:hover{background:rgba(255,255,255,.03)}
.ev i{width:8px;height:8px;border-radius:50%;margin-top:6px;background:var(--acc)}
.ev .t{font:500 11px var(--mono);color:var(--muted)}
.ev div{font-size:13px;color:var(--text-2);min-width:0;overflow-wrap:anywhere}

/* ------------------------------------------------------------ oficina */
.of{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px;align-items:start}
@media (max-width:1000px){.of{grid-template-columns:1fr}}
.lienzo{border-radius:var(--r);overflow:hidden;border:1px solid var(--line-2);background:#0b0f1c;box-shadow:0 20px 60px rgba(0,0,0,.45),0 0 0 1px rgba(79,140,255,.08)}
.lienzo{position:relative;align-self:start}
.lienzo canvas{display:block;width:100%;height:auto;cursor:pointer}
.capa{position:absolute;inset:0;pointer-events:none}
.etq{position:absolute;transform:translate(-50%,-100%);display:flex;align-items:center;gap:6px;pointer-events:auto;cursor:pointer;
  padding:4px 10px 4px 8px;border-radius:999px;background:rgba(8,12,24,.86);border:1px solid var(--line-2);backdrop-filter:blur(6px);
  box-shadow:0 6px 18px rgba(0,0,0,.45);font-size:12px;white-space:nowrap;transition:left .1s linear,top .1s linear}
.etq{flex-direction:column;gap:1px;padding:3px 9px;line-height:1.2}
.etq .l1{display:flex;align-items:center;gap:5px}
.etq b{font-weight:700}
.etq small{color:var(--text-2);font-size:10px;white-space:nowrap}
.etq.prox{border-style:dashed;opacity:.8}
.etq.sel{border-color:rgba(34,211,238,.55)}
.etq::after{content:"";position:absolute;left:50%;bottom:-5px;width:8px;height:8px;background:rgba(8,12,24,.86);
  border-right:1px solid var(--line-2);border-bottom:1px solid var(--line-2);transform:translateX(-50%) rotate(45deg)}
.etq .alerta{position:absolute;right:-7px;top:-7px;display:grid;place-items:center;width:18px;height:18px;border-radius:50%;background:var(--ask);color:#0b1020;font:800 12px var(--sans);
  animation:latido 1.4s ease-in-out infinite}
@keyframes latido{0%,100%{transform:scale(1)}50%{transform:scale(1.15)}}
dl.det{display:grid;grid-template-columns:auto 1fr;gap:7px 14px;margin:10px 0 14px}
dl.det dt{font:600 10.5px var(--mono);letter-spacing:1px;text-transform:uppercase;color:var(--muted);padding-top:2px}
dl.det dd{margin:0;overflow-wrap:anywhere}
.pide{border-left:3px solid var(--ask);background:rgba(139,156,255,.08);padding:9px 11px;border-radius:8px;margin:10px 0;font-size:13px}
.leyenda{display:flex;flex-wrap:wrap;gap:12px;color:var(--text-2);font-size:12px}
.leyenda span{display:flex;align-items:center;gap:6px}

/* ------------------------------------------------------------ equipo de agentes (franja + leyenda) */
.equipo-card{margin-bottom:16px;padding:12px 14px}
.equipo-card>h2 .ver{font:600 12.5px var(--sans);letter-spacing:0;text-transform:none}
.tira{display:flex;flex-wrap:wrap;gap:8px}
.tag{display:inline-flex;align-items:center;gap:8px;padding:6px 12px 6px 10px;border-radius:999px;border:1px solid var(--line-2);
  background:rgba(255,255,255,.03);color:inherit;font:inherit;cursor:pointer;text-align:left;text-decoration:none;position:relative}
.tag:hover{background:rgba(255,255,255,.06);text-decoration:none}
.tag.sel{border-color:rgba(34,211,238,.6);background:rgba(34,211,238,.08)}
.tag.prox{border-style:dashed}
.tag .dot{width:10px;height:10px}
.tag .tn{display:flex;flex-direction:column;line-height:1.15}
.tag .tn b{font-size:13px}
.tag .tn small{color:var(--muted);font-size:11px;white-space:nowrap}
.tq{display:inline-grid;place-items:center;width:17px;height:17px;border-radius:50%;background:var(--ask);color:#0b1020;font:800 11px var(--sans)}
.leyenda-estados{display:flex;flex-wrap:wrap;gap:6px 18px;margin-top:10px;padding-top:10px;border-top:1px solid var(--line);color:var(--text-2);font-size:12px}
.leyenda-estados>span{display:inline-flex;align-items:center;gap:6px}
.muestra-prox{display:inline-block;width:18px;height:11px;border-radius:999px;border:1px dashed var(--text-2)}
.h3{font:700 11px var(--mono);letter-spacing:1px;text-transform:uppercase;color:var(--muted);margin:14px 0 8px}

/* ------------------------------------------------------------ centro de datos */
.sistemas{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px}
.sistemas .sis{display:flex;flex-direction:column}
.sistemas .sis-pie{margin-top:auto;padding-top:8px}
.sis{border:1px solid var(--line);border-radius:12px;padding:14px 16px;min-height:230px;background:rgba(255,255,255,.02);cursor:pointer}
.sis.sel{border-color:rgba(34,211,238,.6);background:rgba(34,211,238,.06)}
.sis-cab{display:flex;align-items:flex-start;gap:8px;min-height:40px}
.sis-cab .luz{margin-top:5px}
.sis-cab b{line-height:1.25}
.sis-cab .chip{margin-left:auto;font-size:11px;flex:none}
.sis-uso{color:var(--muted);font-size:12px;margin-top:4px}
.sis-det{color:var(--warn);font-size:12px;margin-top:4px;overflow-wrap:anywhere}
.sis dl.det{grid-template-columns:1fr auto;margin:12px 0 8px;gap:0}
.sis dl.det dt,.sis dl.det dd{display:flex;align-items:center;padding:6px 0;border-bottom:1px dashed var(--line)}
.sis dl.det dt{padding-right:10px}
.sis dl.det dd{justify-content:flex-end;white-space:nowrap;overflow-wrap:normal;font-weight:600}
.sis-pie{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:8px;border-top:1px solid var(--line);padding-top:10px;color:var(--muted);font-size:11.5px}
.luz{width:10px;height:10px;border-radius:50%;flex:none;background:var(--off)}
.luz.ok{background:var(--ok);box-shadow:0 0 8px var(--ok)} .luz.sin_uso{background:var(--acc-2);box-shadow:0 0 8px var(--acc-2)}
.luz.pendiente{background:var(--warn);box-shadow:0 0 8px var(--warn)} .luz.error{background:var(--err);box-shadow:0 0 8px var(--err);animation:pulso 1.2s infinite}

/* ------------------------------------------------------------ supervisión */
.aviso.sup{border-color:rgba(244,114,182,.4);background:rgba(244,114,182,.08)}
.aviso.sim{border-color:rgba(34,211,238,.35);background:rgba(34,211,238,.06)}
.aviso .btn{margin-left:8px}
.chip.sim{margin-left:6px;border-color:rgba(34,211,238,.45);color:#a5f3fc}
.chip.nivel{border-color:rgba(244,114,182,.5);color:#fbcfe8}
.sup-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:16px;margin-bottom:16px;align-items:start}
.bandeja .items{display:flex;flex-direction:column;gap:10px;max-height:560px;overflow:auto}
.item{border:1px solid var(--line);border-radius:12px;padding:10px 12px;background:rgba(255,255,255,.02)}
.item-cab{line-height:1.35}
.sub2{display:block;color:var(--muted);font-size:12px}
.item-sub{color:var(--text-2);font-size:12.5px;margin-top:6px}
.item-sub.warn{color:var(--warn)}
.item .acciones{margin-top:8px}
.item blockquote{margin:8px 0 0;padding:8px 10px;border-left:3px solid var(--acc-2);background:rgba(34,211,238,.05);border-radius:6px;font-size:13px;color:var(--text)}
details.seq{margin-top:8px}
details.seq summary{cursor:pointer;color:var(--acc-2);font-size:12.5px}
.seq-c{margin-top:8px;padding:8px 10px;border-radius:8px;background:rgba(0,0,0,.18)}
.seq-n{font-size:11.5px;color:var(--muted);margin-bottom:4px}
.seq-t{font-size:13px;line-height:1.55}
.seq-nota{font-size:11.5px;color:var(--muted)}
mark.cita{background:rgba(242,193,78,.16);color:#f2c14e;border-radius:4px;padding:0 4px;font:600 11px var(--mono)}
mark.cita.web{background:rgba(52,211,153,.14);color:#6ee7b7}
mark.cita.duda{background:rgba(248,113,113,.18);color:#fca5a5}
.ficha{margin-top:8px;padding:10px 12px;border-radius:10px;border:1px solid var(--line);background:rgba(52,211,153,.04);font-size:13px}
.ficha .dato{padding:5px 0;border-bottom:1px dashed var(--line)}.ficha .dato:last-child{border-bottom:0}
.ficha .dato .sub2{display:block}
.ficha .dato.inferido,.ficha .dato.alerta{color:#fca5a5}
.tabla-aut{width:100%;border-collapse:collapse}
.tabla-aut td{padding:10px 12px 10px 0;border-bottom:1px solid var(--line);font-size:13px;vertical-align:middle}
.tabla-aut th:nth-child(2),.tabla-aut td:nth-child(2){width:120px}
.tabla-aut th:last-child,.tabla-aut td:last-child{width:170px;padding-right:0}
.tabla-aut select{width:100%}
.tabla-aut td:last-child{text-align:right}
.check{display:flex;gap:8px;align-items:center;margin-top:12px;font-size:13px;color:var(--text-2)}

/* ------------------------------------------------------------ estado del sistema */
.pill.salud{text-decoration:none;cursor:pointer}
.pill.salud.degradado{border-color:rgba(251,191,36,.5);color:#fde68a}
.pill.salud.critico{border-color:rgba(248,113,113,.6);color:#fecaca;background:rgba(248,113,113,.12)}
.chip.grande{font-size:13px;padding:6px 12px}
.chequeos{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px;margin-bottom:16px}
.chequeo{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:12px 14px;border-left:3px solid var(--line-2)}
.chequeo.ok{border-left-color:var(--ok)}.chequeo.degradado{border-left-color:var(--warn)}.chequeo.critico{border-left-color:var(--err)}.chequeo.info{border-left-color:var(--acc-2)}
.chequeo-cab{display:flex;align-items:center;gap:8px}.chequeo-cab .chip{margin-left:auto;font-size:11px;flex:none}
.chequeo p{margin:6px 0 0;font-size:12.5px;color:var(--text-2);overflow-wrap:anywhere}
.luz.degradado{background:var(--warn)}.luz.critico{background:var(--err)}.luz.info{background:var(--acc-2)}
.copiar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:6px 0 10px}
.copiar code{padding:6px 10px;border-radius:8px;background:rgba(0,0,0,.25);border:1px solid var(--line);font:600 12.5px var(--mono);overflow-wrap:anywhere}
.pasos-lista{margin:4px 0;padding-left:20px;font-size:13.5px;line-height:1.6}
.pie-sistema{margin-top:4px}
/* ------------------------------------------------------------ flujo con cantidades y carriles */
.etapa em{font:700 10.5px var(--mono);font-style:normal;padding:1px 6px;border-radius:999px;background:rgba(255,255,255,.08);color:var(--text)}
.etapa em.ahora{background:rgba(34,211,238,.16);color:#a5f3fc}
.carriles{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.carril{display:inline-flex;align-items:center;gap:6px;padding:5px 10px;border-radius:10px;border:1px solid var(--line);font-size:12.5px;color:var(--text-2)}
.carril b{color:var(--text)}.carril.on{border-color:rgba(52,211,153,.45);background:rgba(52,211,153,.07)}
.flujo-nota{margin:8px 0 0;font-size:11.5px;color:var(--muted)}
/* ------------------------------------------------------------ oficina en pantalla completa (monitor dedicado) */
.of-escena.completa{border-radius:0;border:0;display:flex;flex-direction:column;width:100vw;height:100vh;background:#0b0f1c}
.of-escena.completa .of-scroll{flex:1;display:flex;align-items:center;justify-content:center;overflow:hidden}
.of-escena.completa .lienzo,.of-escena.completa .of-scroll.ampliado .lienzo{width:min(100vw,calc((100vh - 60px) * 5 / 3));min-width:0}
.of-escena.completa .of-nota{display:none}
.of-escena.fija{position:fixed;inset:0;z-index:90}
body.oficina-completa{overflow:hidden}
body.solo-lectura [data-d],body.solo-lectura [data-pausa],body.solo-lectura #plGuardar{display:none}

/* ------------------------------------------------------------ detener equipo, hoy y plan */
[hidden]{display:none!important}
.btn.detener{border-color:rgba(248,113,113,.45);color:#fca5a5;background:rgba(248,113,113,.08)}
.btn.detener:hover{background:rgba(248,113,113,.16)}
.btn.detener.reanudar{border-color:rgba(52,211,153,.5);color:#a7f3d0;background:rgba(52,211,153,.1)}
.banda{position:sticky;top:57px;z-index:19;display:flex;align-items:center;gap:10px;justify-content:center;padding:9px 16px;
  background:rgba(127,29,29,.92);border-bottom:1px solid rgba(248,113,113,.5);color:#fee2e2;font-size:13.5px}
.proximo{font-size:14.5px;margin:0 0 4px}
.jornada{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px}
.jornada>div{border-left:3px solid var(--acc-2);padding:4px 10px;background:rgba(34,211,238,.04);border-radius:6px}
.jornada b{display:block;font-family:var(--mono);color:#a5f3fc}
.jornada span{font-size:12.5px;color:var(--text-2)}
.campos{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:8px 20px}
.campo{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:8px 0;border-bottom:1px solid var(--line)}
.campo .valor{display:flex;align-items:center;gap:6px;flex:none}
.campo input[type=number]{width:90px}.campo input[type=time]{width:110px}
.dias{display:flex;gap:6px;flex-wrap:wrap}.dias label{display:flex;gap:3px;align-items:center;font-size:12px}
.item-sub.muted{color:var(--muted)}

/* ------------------------------------------------------------ supervisión: preguntas claras */
.titulo-seccion{display:flex;align-items:center;gap:10px;margin:22px 0 12px;font-size:17px}
.pregunta{font-size:14.5px;line-height:1.4}
.previa{margin-top:8px;padding:10px 12px;border-radius:10px;background:rgba(0,0,0,.2);border:1px solid var(--line);font-size:13px;line-height:1.55}
.chip.err{border-color:rgba(248,113,113,.5);color:#fca5a5}
.hechas{display:flex;flex-direction:column;gap:2px;max-height:420px;overflow:auto}
.hecha{display:grid;grid-template-columns:96px 150px 1fr auto;gap:12px;align-items:start;padding:10px 6px;border-bottom:1px solid var(--line);font-size:13px}
.hecha .t{color:var(--muted);font-size:11.5px;white-space:nowrap}
td.num{white-space:nowrap}
.card+.fila2b{margin-top:16px}
.hecha .quien{color:var(--acc-2);font-weight:600;font-size:12px}
@media (max-width:700px){.hecha{grid-template-columns:1fr}}
.tabla-aut th{text-align:left;font:600 10.5px var(--mono);letter-spacing:.8px;color:var(--muted);text-transform:uppercase;padding:0 12px 8px 0}
.tabla-aut td.muted{color:var(--muted);font-size:12px}
.ver{font:600 12.5px var(--sans);letter-spacing:0;text-transform:none;margin-left:auto}

/* ------------------------------------------------------------ pendientes y flujo */
.tq{cursor:pointer;min-width:17px;width:auto;padding:0 5px;border-radius:999px}
.etq .alerta{cursor:pointer;min-width:18px;width:auto;padding:0 5px;border-radius:999px}
.bandeja.destacar{box-shadow:0 0 0 2px rgba(244,114,182,.8),0 0 30px rgba(244,114,182,.35);transition:box-shadow .3s}
.of-flujo{margin:0 0 12px;padding:10px 14px;border:1px solid var(--line);border-radius:var(--r);background:var(--panel)}
.of-flujo-cab{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;font:700 10.5px var(--mono);letter-spacing:1px;color:var(--muted)}
.of-flujo-cab small{font:600 11px var(--sans);letter-spacing:0;color:var(--acc-2)}
.flujo-mapa{display:flex;align-items:center;gap:4px;overflow-x:auto;padding-bottom:4px;scrollbar-width:thin}
.etapa{display:inline-flex;align-items:center;gap:6px;flex:none;padding:5px 10px;border-radius:999px;border:1px solid var(--line);
  color:var(--muted);font-size:12px;white-space:nowrap;background:rgba(255,255,255,.02)}
.etapa b{display:inline-grid;place-items:center;width:18px;height:18px;border-radius:50%;background:rgba(255,255,255,.06);font:700 10px var(--mono)}
.etapa.hecha{color:var(--text-2);border-color:rgba(52,211,153,.35)}
.etapa.hecha b{background:rgba(52,211,153,.2);color:var(--ok)}
.etapa.activa{color:#fff;border-color:rgba(34,211,238,.7);background:rgba(34,211,238,.12);box-shadow:0 0 14px rgba(34,211,238,.35)}
.etapa.activa b{background:var(--acc-2);color:#0b1020;animation:pulso 1.4s infinite}
.flecha{flex:none;width:10px;height:1px;background:var(--line-2)}

/* ------------------------------------------------------------ KPIs */
.grid-k{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.grid-k .ancho{grid-column:1/-1}
@media (max-width:900px){.grid-k{grid-template-columns:1fr}}
.leyenda-s{display:flex;gap:14px;font-size:12px;color:var(--text-2);margin-bottom:6px}
.leyenda-s i{display:inline-block;width:14px;height:2px;vertical-align:middle;margin-right:6px;border-radius:2px}
svg.graf{display:block;width:100%;height:auto;overflow:visible}
svg.graf text{font-family:var(--sans)}
details{margin-top:10px;font-size:12px} summary{cursor:pointer;color:var(--text-2)}
#tip{position:fixed;pointer-events:none;background:var(--panel-solid);border:1px solid var(--line-2);box-shadow:0 10px 30px rgba(0,0,0,.4);
  border-radius:10px;padding:8px 11px;font-size:12px;display:none;z-index:60;min-width:140px}
#tip .f{display:flex;align-items:center;gap:8px;justify-content:space-between}
#tip i{display:inline-block;width:8px;height:8px;border-radius:50%}

/* ------------------------------------------------------------ chat */
.velo{position:fixed;inset:0;background:rgba(2,4,10,.5);backdrop-filter:blur(2px);opacity:0;pointer-events:none;transition:opacity .2s;z-index:40}
.velo.abierto{opacity:1;pointer-events:auto}
.cajon{position:fixed;top:0;right:0;height:100dvh;width:min(440px,100vw);z-index:50;display:flex;flex-direction:column;
  background:linear-gradient(180deg,#0c1224,#090e1b);border-left:1px solid var(--line-2);box-shadow:-20px 0 60px rgba(0,0,0,.5);
  transform:translateX(102%);visibility:hidden;transition:transform .25s ease,visibility 0s .25s}
.cajon.abierto{transform:none;visibility:visible;transition:transform .25s ease}
.cajon header{display:flex;align-items:center;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line)}
.cajon header .avatar{width:40px;height:40px;border-radius:12px;font-size:16px}
.cajon header b{display:block}
.cajon header small{color:var(--muted);font-size:12px}
.cajon header .btn{margin-left:auto}
.msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}
.msg{max-width:88%;padding:10px 13px;border-radius:14px;font-size:13.5px;line-height:1.55;overflow-wrap:anywhere}
.msg.yo{align-self:flex-end;background:linear-gradient(180deg,#3a6fe0,#2f5fcc);color:#fff;border-bottom-right-radius:4px}
.msg.ella{align-self:flex-start;background:var(--panel-2);border:1px solid var(--line);border-bottom-left-radius:4px}
.msg.ella p{margin:0 0 6px} .msg.ella p:last-child{margin:0}
.msg.ella ul{margin:4px 0;padding-left:18px}
.msg .accion{display:block;margin-top:8px;font:500 11.5px var(--mono);color:var(--acc-2)}
.escribiendo{display:inline-flex;gap:4px}
.escribiendo i{width:6px;height:6px;border-radius:50%;background:var(--text-2);animation:rebote 1s infinite}
.escribiendo i:nth-child(2){animation-delay:.15s} .escribiendo i:nth-child(3){animation-delay:.3s}
@keyframes rebote{0%,60%,100%{opacity:.3;transform:none}30%{opacity:1;transform:translateY(-3px)}}
.sugerencias{display:flex;flex-wrap:wrap;gap:6px;padding:0 16px 10px}
.sugerencias button{border:1px solid var(--line-2);background:rgba(79,140,255,.07);color:var(--text-2);border-radius:999px;padding:6px 11px;font-size:12.5px;cursor:pointer}
.sugerencias button:hover{color:#fff;border-color:var(--acc)}
.cajon form{display:flex;gap:8px;padding:12px 16px 16px;border-top:1px solid var(--line)}
.cajon textarea{flex:1;resize:none;height:44px;max-height:140px}
.toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%) translateY(20px);opacity:0;transition:all .2s;z-index:70;
  background:var(--panel-solid);border:1px solid var(--line-2);border-radius:10px;padding:10px 14px;box-shadow:0 10px 30px rgba(0,0,0,.4)}
.toast.ver{opacity:1;transform:translateX(-50%)}

@media (max-width:1500px){
  .btn.chat span,#estadoAgente span{display:none}
  .btn.chat{padding:9px 11px}
  .nav a{padding-inline:10px}
  .top{gap:10px}.lado{gap:8px}
}
@media (max-width:900px){
  .nav a span{display:none}
  .nav a{padding:9px 12px}
  .pill.prueba{display:none}
}
@media (max-width:720px){
  .top{grid-template-columns:1fr auto;padding:10px 14px}
  .nav a span{display:inline}
  .nav{grid-column:1/-1;grid-row:2;justify-content:flex-start}
  .marca small,.pill.prueba{display:none}
  main{padding:16px 14px 60px}
}

/* Oficina ilustrada: el plano mantiene su escala y se puede recorrer en pantallas pequeñas. */
.of-escena{min-width:0;background:#111a2b;border:1px solid var(--line-2);border-radius:18px;overflow:hidden}
.of-toolbar{padding:12px 16px;display:flex;align-items:center;justify-content:space-between;gap:10px;border-bottom:1px solid var(--line)}
.of-toolbar>span{font:600 10px var(--mono);letter-spacing:1px;color:#a5c7da}
.of-toolbar>span.demo{color:#fbbf24}
.of-toolbar>div{display:flex;gap:6px;flex-wrap:wrap}
.of-scroll{overflow:auto;scrollbar-color:#4b617c #111a2b}
.of-scroll.ampliado .lienzo{width:150%;min-width:960px}
.of-escena .lienzo{border:0;border-radius:0;box-shadow:none;min-width:720px}
.of-nota{margin:0;padding:12px 16px;font-size:11px;color:var(--muted);border-top:1px solid var(--line)}
.of-retrato{width:88px;height:88px;flex:none;border-radius:22px;border:1px solid #ffffff30;box-shadow:0 8px 24px #0003}
#ofDet .agente{align-items:center;gap:14px}
.etq{font-family:var(--sans);color:#eaf1fc;font-size:10px;padding:4px 7px;border-radius:7px;background:#142038e8;box-shadow:0 3px 9px #0003;transition:border-color .2s,background .2s}
.etq small{display:none;font-size:9px;max-width:160px;overflow:hidden;text-overflow:ellipsis}
.etq.sel small,.etq:hover small,.etq:focus-visible small{display:block}
.etq.sel{background:#173b50;border-color:#67e8f9;z-index:2}
.etq:focus-visible{outline:2px solid #67e8f9;outline-offset:3px;z-index:3}
.etq .dot{width:6px;height:6px;box-shadow:none}
.etq::after{width:5px;height:5px;bottom:-3px;background:inherit}
@media(min-width:1500px){.of{grid-template-columns:minmax(0,1fr) 320px}}
@media(max-width:600px){.of-toolbar{align-items:flex-start;flex-direction:column}.of-retrato{width:72px;height:72px}}
@media(prefers-reduced-motion:reduce){.etq .alerta{animation:none}}

/* Selector compacto: la identidad en la barra, el rol y el detalle en la ficha. */
.of-equipo{margin:0 0 18px;padding:0 2px}
.of-equipo-cab{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px;color:var(--muted);font:600 10px var(--mono);letter-spacing:1.5px}
.of-equipo-cab b{margin-left:6px;color:var(--text-2);font-weight:500}
.of-personas{display:flex;gap:7px;overflow-x:auto;padding:4px 2px 9px;scrollbar-width:thin;scrollbar-color:#3e5775 transparent}
.of-persona{position:relative;display:flex;align-items:center;gap:8px;flex:none;padding:6px 12px 6px 6px;border:1px solid transparent;border-radius:14px;background:#ffffff04;color:var(--text-2);font:500 12px var(--sans);cursor:pointer;transition:background .18s,border-color .18s,box-shadow .18s}
.of-persona:hover{background:#ffffff0b;border-color:#ffffff1a;color:var(--text)}
.of-persona.sel{color:#e3f9ff;background:linear-gradient(125deg,#28475b80,#17253b);border-color:#67e8f95c;box-shadow:0 4px 18px #22d3ee0d}
.of-persona.sel::after{content:"";position:absolute;height:2px;bottom:-1px;left:34%;right:34%;background:#67e8f9;border-radius:2px;box-shadow:0 0 9px #67e8f955}
.of-mini{width:32px;height:32px;position:relative;flex:none;transition:transform .2s}
.of-mini canvas{display:block;width:32px;height:32px;border-radius:10px;opacity:.88}
.of-persona:hover .of-mini{transform:translateY(-3px) rotate(-4deg)}
.of-persona.sel .of-mini canvas{opacity:1}
.of-mini .dot{position:absolute;right:-2px;bottom:-1px;width:8px;height:8px;border:2px solid #142033;box-sizing:content-box}
.of-persona.prox .of-mini canvas{opacity:.6}
.of-persona.prox{border-style:dashed;border-color:#ffffff13}
.of-persona:focus-visible{outline:2px solid #67e8f9;outline-offset:2px}
.of-estados{display:flex;align-items:center;flex-wrap:wrap;gap:8px 18px;margin-top:4px;padding:10px 14px;background:#17223780;border:1px solid var(--line-2);border-radius:12px}
.of-estados-titulo{font:600 10px var(--mono);letter-spacing:.7px;text-transform:uppercase;color:var(--muted)}
.of-estados .leyenda-estados{display:flex;flex-wrap:wrap;gap:8px 18px;padding:0;margin:0;border:0;font-size:11px}
@media(prefers-reduced-motion:reduce){.of-persona,.of-mini{transition:none}.of-persona:hover .of-mini{transform:none}}

/* Traza ReAct en la ficha del agente */
.traza{border:1px solid var(--line);border-radius:10px;padding:6px 10px;margin:6px 0;font-size:13px;background:rgba(255,255,255,.02)}
.traza summary{cursor:pointer;color:var(--text-2);list-style:none;display:flex;gap:8px;align-items:center;flex-wrap:wrap;line-height:1.35}
.traza summary .chip{margin-left:auto;white-space:nowrap}
.traza summary::-webkit-details-marker{display:none}
.traza summary::before{content:"▸";color:var(--muted);font-size:12px}
.traza[open] summary::before{content:"▾"}
.traza summary .t{font:500 11px var(--mono);color:var(--muted)}
.traza summary .chip.err{color:var(--err)}
.traza .pasos{display:flex;flex-direction:column;gap:5px;margin-top:8px;padding-left:4px;border-left:2px solid var(--line-2)}
.tpaso{display:grid;grid-template-columns:92px 1fr;gap:8px;align-items:start}
.tpaso b{font-weight:600;color:var(--muted);font-size:12px;white-space:nowrap}
.tpaso span{color:var(--text-2);overflow-wrap:anywhere;white-space:pre-wrap}
.tpaso.respuesta span{color:var(--text)}
.tpaso.error span{color:var(--err)}
@media(max-width:600px){.tpaso{grid-template-columns:1fr}}

/* Mejoras de uso: ayuda contextual, estado de hoy, contador de pendientes, modo lectura, veredicto del sistema */
.ayuda{display:inline-grid;place-items:center;width:16px;height:16px;border-radius:50%;border:1px solid var(--line-2);color:var(--muted);
  font:600 10px var(--mono);cursor:help;margin-left:6px;text-transform:none;letter-spacing:0;vertical-align:middle;flex:none}
.ayuda:hover,.ayuda:focus{color:var(--text);border-color:var(--acc);outline:none}
.estado-hoy .lineas{display:flex;flex-direction:column;gap:7px}
.estado-hoy .linea{display:grid;grid-template-columns:22px 1fr;gap:8px;font-size:13.5px;color:var(--text);align-items:start}
.estado-hoy .linea .btn{margin-left:6px}
.estado-hoy .ahora{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-top:12px;padding-top:10px;border-top:1px solid var(--line);font-size:13.5px}
.nav .badge{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--ask);color:#fff;margin-left:2px;
  font:700 11px/18px var(--mono);text-align:center;box-shadow:0 0 0 2px var(--bg)}
.banda.lectura{border-color:rgba(79,140,255,.35);color:#c7dbff;background:rgba(79,140,255,.08)}
.veredicto{padding:12px 16px;border-radius:12px;border:1px solid var(--line);background:var(--panel);margin-bottom:14px;font-size:14px}
.veredicto.ok{border-color:rgba(52,211,153,.35)} .veredicto.wait{border-color:rgba(251,191,36,.35)}
.chequeo.config{border-left-color:var(--warn)} .luz.config{background:var(--warn);box-shadow:0 0 8px var(--warn)}

/* Ficha del contacto (modal) y buscador global */
.modal{position:fixed;inset:0;z-index:40;background:rgba(5,8,16,.72);backdrop-filter:blur(6px);display:grid;place-items:start center;padding:36px 16px;overflow:auto}
.modal[hidden]{display:none}
.modal .caja{width:min(940px,100%);background:var(--panel-solid);border:1px solid var(--line-2);border-radius:16px;padding:22px;position:relative;box-shadow:0 30px 80px rgba(0,0,0,.5)}
.modal .cerrar-modal{position:absolute;top:12px;right:12px}
body.con-modal{overflow:hidden}
.ficha-cab{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px;padding-right:44px}
.ficha-cab h2{margin:0;font-size:22px}.ficha-cab p{margin:2px 0 0;color:var(--text-2)}
.ficha-datos{grid-template-columns:auto 1fr auto 1fr}
@media(max-width:700px){.ficha-datos{grid-template-columns:auto 1fr}}
.fila-clic{cursor:pointer}
.buscador{position:relative}
.buscador input{width:220px;max-width:40vw;background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:7px 12px;font-size:12.5px}
.buscar-res{position:absolute;top:calc(100% + 6px);right:0;width:min(420px,90vw);background:var(--panel-solid);border:1px solid var(--line-2);border-radius:12px;
  box-shadow:0 20px 50px rgba(0,0,0,.45);z-index:30;overflow:hidden}
.buscar-res button{display:flex;flex-direction:column;align-items:flex-start;gap:2px;width:100%;text-align:left;border:0;background:transparent;padding:9px 12px;cursor:pointer;border-bottom:1px solid var(--line)}
.buscar-res button:hover{background:rgba(79,140,255,.08)}
.buscar-res button span{font-size:12px;color:var(--muted)}

/* Supervisión compacta */
details.detalle{margin:8px 0}
details.detalle>summary{cursor:pointer;color:var(--acc-2);font-size:13px;list-style:none;display:inline-flex;gap:6px;align-items:center}
details.detalle>summary::-webkit-details-marker{display:none}
details.detalle>summary::before{content:"▸"} details.detalle[open]>summary::before{content:"▾"}
.modos-ayuda{display:flex;flex-wrap:wrap;gap:6px 18px;font-size:12.5px;color:var(--text-2);margin:0 0 10px}

/* Plan en pestañas, barra de guardado y editor de campañas */
.pestanas button{padding:8px 14px}
.guardar-barra{position:sticky;bottom:12px;z-index:15;display:flex;gap:10px;align-items:center;justify-content:flex-end;padding:10px 14px;border-radius:12px;
  border:1px solid rgba(251,191,36,.4);background:rgba(20,26,45,.96);box-shadow:0 12px 40px rgba(0,0,0,.45);margin-top:12px}
.guardar-barra[hidden]{display:none}
.guardar-barra span{margin-right:auto;color:#fde68a;font-size:13px}
.form-campana{display:flex;flex-direction:column;gap:12px}
.form-campana label{display:flex;flex-direction:column;gap:4px;font-size:13px;color:var(--text-2)}
.form-campana input:not([type=checkbox]),.form-campana textarea{background:var(--panel);border:1px solid var(--line-2);border-radius:10px;padding:8px 11px;color:var(--text);font-size:14px;resize:vertical}
.form-campana .dos{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.form-campana fieldset{border:1px solid var(--line);border-radius:10px;padding:8px 12px 10px;margin:0}
.form-campana legend{font-size:12.5px;color:var(--text-2);padding:0 6px}
.form-campana .opciones{display:flex;flex-wrap:wrap;gap:6px 14px}
.form-campana .opciones label{flex-direction:row;align-items:center;gap:6px;color:var(--text)}
@media(max-width:700px){.form-campana .dos{grid-template-columns:1fr}}

/* Usuario en la barra */
.pill.usuario{gap:5px;color:var(--text-2)} .pill.usuario .salir{color:var(--muted)} .pill.usuario:hover{text-decoration:none;border-color:var(--line-2)} .pill.usuario:hover .salir{color:var(--text)}

/* Pantallas medianas: la barra no se monta */
@media (max-width:1100px){
  .marca small,.marca b{display:none}
  .buscador input{width:160px}
  #estadoAgente span{display:none}
  .pill.usuario b{max-width:90px;overflow:hidden;text-overflow:ellipsis}
}
/* Teléfono y tablet angosta: barra en dos filas, menú desplazable, tarjetas apiladas */
@media (max-width:820px){
  .top{grid-template-columns:auto minmax(0,1fr);gap:8px 10px;padding:8px 12px}
  .marca b{display:none}
  .lado{justify-content:flex-end;flex-wrap:wrap;min-width:0}
  .btn.detener .txt{display:none}
  .nav{grid-column:1 / -1;justify-content:flex-start;gap:4px;padding-bottom:2px}
  .nav>:first-child{margin-left:0}.nav>:last-child{margin-right:0}
  .nav a{padding:7px 11px;font-size:13px}
  .nav a[aria-current="page"]::after{display:none}
  .lado{gap:6px}
  .buscador input{width:120px;max-width:34vw}
  #estadoAgente,#pillPrueba{display:none}
  .pill.usuario b{display:none}
  .btn.detener{padding:7px 9px;font-size:12px}
  .banda{top:96px}
  main{padding:14px 12px 60px}
  .cab{align-items:flex-start;flex-direction:column}
  .cab h1{font-size:20px}
  .stats{grid-template-columns:repeat(2,minmax(0,1fr))}
  .stat .v{font-size:24px}.stat.hero .v{font-size:30px}
  .sup-grid{grid-template-columns:1fr}
  .campos{grid-template-columns:1fr}
  .campo{flex-direction:column;align-items:flex-start;gap:6px}
  .det{grid-template-columns:auto 1fr}
  .of-toolbar div{flex-wrap:wrap}
  .tabla{max-height:none}
  td.txt{max-width:220px}
  .hecha{grid-template-columns:1fr}
  .modal{padding:10px}
  .modal .caja{padding:16px;border-radius:12px}
  .guardar-barra{bottom:6px;flex-wrap:wrap}
  .estado-hoy .linea .btn{margin:6px 0 0;display:inline-flex}
}
@media (max-width:420px){
  .marca b{font-size:14px}
  .btn.chat span{display:none}
  .buscador input{width:96px}
}

/* Resultados: referencias y semáforo; recorrido guiado */
.stat .ref{font-size:11.5px;color:var(--muted);margin-top:6px;padding-top:6px;border-top:1px dashed var(--line)}
.stat.ref-ok::before{background:var(--ok);opacity:.9} .stat.ref-wait::before{background:var(--warn);opacity:.9} .stat.ref-err::before{background:var(--err);opacity:.9}
.stat.ref-ok .ref{color:#a7f3d0} .stat.ref-wait .ref{color:#fde68a} .stat.ref-err .ref{color:#fecaca}
.ayuda-btn{width:34px;height:34px;padding:0;justify-content:center;font:700 14px var(--mono);cursor:pointer;color:var(--text-2)}
.ayuda-btn:hover{color:var(--text);border-color:var(--line-2)}
.modal .caja.tour{width:min(560px,100%);margin-top:8vh}
.modal .caja.tour h2{margin:6px 0 8px;font-size:22px}
.modal .caja.tour p{color:var(--text-2);font-size:14.5px;line-height:1.6;margin:0}

/* Modo lectura: sin botones de acción (el servidor también los rechaza) */
.solo-lectura #ofSimular,.solo-lectura #pSimular,.solo-lectura #pBorrarSim,.solo-lectura [data-tarea],.solo-lectura #plGuardar,.solo-lectura #plBarra,
.solo-lectura #plNueva,.solo-lectura [data-editar-campana],.solo-lectura [data-pausar-campana],.solo-lectura select[data-aut],
.solo-lectura button[data-d],.solo-lectura [data-pausa],.solo-lectura #sisRespaldar,.solo-lectura [data-resolver],.solo-lectura [data-revisada],
.solo-lectura [data-probar],.solo-lectura #chatForm,.solo-lectura #sugerencias{display:none !important}
.solo-lectura .campos input,.solo-lectura .campos select{pointer-events:none;opacity:.7}